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★★★★★ Austin was great he went over all my options and explained everything to me and answered all my questions. When I’m done with my remodel he will be coming back out to install an RO system under my kitchen sink. Can’t wait.
★★★★★ We really enjoyed the service that we received from Jones Air & Water in installing our new Water Softener and Reverse Osmosis system. Their price was reasonable and we are very pleased with the quality of the product and installation. Everett provided us with the information we needed to make an informed decision to utilize their company vs. others we contacted. The years of experience Jones has installing these systems made us feel comfortable and exemplified their expertise in water softener systems. We look forward to using this system for years to come. Orlando & Pat
★★★★★ Putting the water softener in our newly purchased 70’s house was a tough decision. We have a lot of other necessary expenses. Austin didn’t try to “sell” us. He educated us and then let us take time to prioritize. Ours was a health decision and the physical relief of ameliorating itchy dry skin is indescribable. Austin, his professional and his people skills, is nothing short of a gift. We couldn't be happier with the product, our decision, and Austin’s guidance.
★★★★★ Very trustworthy company. They arrived on time to the appointment. The wait time to get an appointment was reasonable. Our water is 1000% better. Tech was pleasant and taught us everything we needed to know. Price was fair. Highly recommend. Wish I called them sooner.
★★★★★ Good service / installed in a very timely manner / he followed up afterwards to make sure everything was ok
★★★★★ The reverse osmosis system was a great Christmas gift!
★★★★★ We had a great experience. We had the water softener installed. The work was excellent so we also had them install a humidifier. Would highly recommend.
★★★★★ Very happy with Jones Air and Water. Austin did a great job installing our new water softener and filter. Price was better than everyone else quotes. Very personable and polite. Appreciate the time he took to answer all my questions. Not often a service tech gives you their cell number before they leave for just in case or any questions I forgot. Great guy. Great service. Great price.
★★★★★ My experience with Austin have been outstanding. Honest and reasonably priced. Answering calls immediately!!
★★★★★ Everett and Austin were both very professional and kind. The entire process was timely with attention to detail and I would recommend them to anyone needing water filtration.
★★★★★ Jones air and water is a fantastic family owned business. Top notch service from my initial call to Everett to the installation from his son Austin. Impeccable customer service. Kind, no pressure salesmanship. I am drinking the cleanest water possible because of Jones, air and water. Hire these people if you are tired of being the filter!
★★★★★ I spoke with Austin 3 months prior to a water softener install in which he walked me through the process. He started with a water sample which was simple then set up the install. Austin has much experience with air and water systems which made me feel at ease! The water treatment system he installed was not only priced right it is a system that will last and be reliable for some years down the road .Austin is very knowledgeable and was an ease to deal with. My new water system is wonderful and will help with all appliances and plumbing fixtures for lasting use in the years to come! Thank you so much Jones Air & Water!
★★★★★ I had the pleasure of working with Austin who did an amazing job installing my whole home water softener and reverse osmosis system, fast and friendly and a great price and you won’t find better service!! 5 stars and would recommend him for any work needed!!
★★★★★ Great service!!! We first called Leaf water filtrations and it felt like we were buying a used car with the sales tactics. Jones Air & Water was a great company to work with. No BS just straight forward pricing and the guy that quoted us is the same guy that did the work. A lot of other companies in the area just subcontract out. Skip the middle man and go straight to Jones Air & Water.
★★★★★ Jones air and WATER was great to work with when installing our water softener and filter. Water softener works great very happy with it. I would highly recommend them for any of your water softening needs.
★★★★★ I had a fantastic experience with Jones. Junior was fantastic in explaining the equipment available and helping me to make a good decision on what we needed. Austin was fantastic with the install and explanation of how the equipment operates. There is an immediate noticeable difference in the quality of our household water and we couldn't be happier. Well worth the money to know that our water is pure and clean as we use it and drink it. Highly recommend!
★★★★★ Austin came out today, and installed a new whole house water filtration system. He was so professional and personable and did a fantastic job! I highly recommend Jones Air and Water 💯 percent!
★★★★★ Austin installed my water softener over 2 months ago, and it has been great. My hair is no longer dried out, and my skin feels so much better. There's a huge difference in the taste of the water too. The cost was reasonable, and was well worth it.
★★★★★ Jones initially installed the water softener system in my parent’s house in 2004. It lasted 20 years, so when it quit I called them back. They installed a new system, very efficient and professional. I’d highly recommend them to anyone!
★★★★★ We are so pleased with Jones Air and Water! They are extremely professional. They explained the whole process in a very clear way. The price is affordable. The instillation was done in an unobtrusive manner. We had never had a water treatment system before and felt a little intimidated going into purchasing it however, this company is top notch and treated us with respect and patience. We highly recommend Jones Air and Water! You won't be disappointed!!!
★★★★★ Austin did a great job for us, we love our whole home water filtration, and softner, and RO system. It looks very professional and works great. I would highly recommend Jones Air and Water!
★★★★★ For 30 years, my dad installed softeners and RO's in Utah. I have done a few myself. Austin did a beautiful job at an VERY affordable price. I did not even bother getting a second quote after speaking with him. He showed up on time, was pleasant and professional. Look at the attached pictures of his work, see how symmetrical, clean and organized his work is. Excellent work.
★★★★★ Evererett and Austin are amazing! Very knowledgeable, super friendly and best of all, they call back right away! Communication is priority for me and Jones Air and Water is top notch on this! Our deep well water was so stinky and they fix it to where there is absolutely zero smell and we have the BEST natural tasting water! Don’t wait! Call them today! You’ll be thanking me!
★★★★★ They are very easy to work with, and they don't have the heavy sales pitch. They did a great job.
★★★★★ Austin Jones of Jones Water & Air has provided maintenance and service on our whole-house water system for the 2 years that we have been here. He is AWESOME!!! They are very knowledgeable, professional and responsive to service requests. We are VERY happy with our water system and Jones Air & Water!!!
★★★★★ I recently used Jones Air & Water to inspect a filtration system at a recently purchased home and to install some new equipment. Everette was knowledgeable, responsive, polite and honest/ethical throughout the entire bidding and billing process. Austin was also very knowledgeable and performed a clean install. I cannot recommend Jones Air & Water enough. If you have a need, give them a call with confidence... they will treat you right!
★★★★★ A reverse osmosis water purification system was installed a few years ago, and it's amazing! The installation was topnotch and having it serviced each year is quick and professionally done. I highly recommend Jones Air & Water.
★★★★★ Great service. Excited for our new RO system!
★★★★★ Great service from everyone we worked with. Super happy now that we have clean drinking water for our family!
★★★★★ Purchased both a Reverse Osmosis Kitchen Filter and a High Efficiency Water Softener and both were installed and operate as promised. The Water Softener uses very little salt per month and is extremely quiet. We had used this company for years at an Alton, IL business I worked for and their service and products were always top notch.
★★★★ My only disappointment is that the water for the ice maker is still unusable. Everett came out to the house on time with working around my schedule. He had me on the books for installation not long after.
★★★★★ Jones Air & Water has been helping us for many years now with water filtration, and we always appreciate their fast, friendly, knowledgeable service. Great company!
★★★★★ We built a custom home 4 years ago and Jones installed the water softener and water filtration system, we have well water and the system completely eliminates any sulphur smell and taste. Way cheaper than companies like C**ligan or R***nsoft, and it's often Everett (the owner) who is on call and personally resolves any issues. Very happy with the product and service!
★★★★★ I have benefitted from Jones Air& Water Treatment company for the past ten years, both, for air and water purification. I will always rely on Everett's professional services; his knowledge and experience are invaluable. To me there is nothing more important than clean air and clean water, because I depend on both for immediate survival.
★★★★★ His service is dependable, Our drinking water taste great. The company has friendly employees.
★★★★★ Everett and his company are very professional and honest. They do excellent work and the installation was very clean with all the plumbing. I would recommend this company and will continue to do business with them for many years.
★★★★★ We have had Jones Water servicing our filtration and softening system since we moved to Eureka in 2002. Great service and very knowledgeable.
★★★★★ Great professional service. They install few years ago whole house water filtration system, water softener and water purifier
★★★★★ Everett came to my home and patiently explained issues and options. He was extremely knowledgeable and offered sound, honest advice! Jones Air & Water are an excellent company with lots of integrity. In addition, their prices are fair and reasonable I have no hesitation in recommending their services to others! Thank you once again for everything, Everett!
★★★★★ Excellent service! Immediate responses! Very good provider!
★★★★★ We experienced a water leak in the basement. Jones Air & Water responded to our call for help. They were prompt, courteous and corrected the problem. They, also, installed a new water softener for our home and we have not had any issues. We would definitely recommend them.
★★★★★ Jones Air and Water installed a water softener system and a reverse osmosis filtering system at our home in Cedar Hill. The water in this area is extremely hard and had begun to adversely affect our water using appliances. We were most impressed with how quickly Everett responded to our request for information and a bid. The turn around time for installation was very quick too... just a few days. We could not be happier and would not hesitate to recommend this company for your needs. Pat and Mary Beth Sullivan
★★★★★ We have been dealing with Jones Air & Water at Rendezvous Cafe & Wine Bar in O'Fallon, MO for over 12 years and have been very satisfied with their work. We would highly recommend them for your future projects. Very professional and trustworthy.
★★★★★ I have dealt with Jones Air and Water Treatment for over 20 years. Everett is a great person to deal with. Everett has installed a water softener at my last two residences, and a humidifier and reverse osmosis system at my current home. Everett does great work, is very conscientious, provides great products, and is very knowledgeable in his industry. I recommend Jones Air and Water to my friends.
★★★★★ Good small business. The owner came out on a service call for a water softener I have never plugged in since I bought the house several years ago. The unit was old and not operable anymore, so he set me up with a new unit and deducted my service call price. Great service
★★★★★ We recently used Jones Air and Water for a water softer and filter install. All around, we were very impressed. We initially had Everett Jones out to test the water to see what kind of issues we were having and what kind of equipment we might need. He took the time to explain things to us and to make sure we got the best products for our needs, without ever being pushy on the sales front. We decided on a unit but it was several months till we needed the install. Jones Air and Water followed up with us periodically to ensure there was nothing we needed leading up to the install. The install was completed very quickly and the work was done very professionally. The way our home was set up re...
★★★★★ Jones air and water is a highly knowledgeable water and waste water treatment specialist. Very professional and great pricing. Have used jones for several years for my business and home.
★★★★★ We had Jones Air & Water come out to install filtration and replace a catalytic core system that we had installed to prevent descaling. In our situation, we had a high volume of Chlorine in the water that you could definitely smell and taste. The catalytic core system, didn't live up to the expectations and we still had to deal with a heavy scale build up noticeable on all of our faucets and with two Rinnai units for on demand hot water that raised concerns about what type of build up we were having on what we couldn't see. Everett came out and was very thorough in testing the water and then explaining a recommended solution. We finally decided on a dual media tank solution ...
★ Everett refuses to take care of his company’s mistake. One of his company vehicles was on Hwy 270 with a flatbed full of rock UNCOVERED in the fast lane. The rocks were flying off and cracked and chipped my windshield in multiple places as well as dented my hood. Called twice to discuss issue with no returned calls. When I did finally talk to him he said, “lady it’s a hazard of the road” and swore the rock was covered. I explained that I have multiple pictures to show that it wasn’t covered, but he is not willing to make it right. If this is how he handles this damage caused by him, I’d hate to see how he handles issues with the work he does for individuals.
★★★★★ Everett knows his stuff. If you have an air or water problem I highly recommend him. Honest and fair pricing but most of all he gets the job done and done right!
★★★★★ Jones Air and Water installed a water softener and a water purification system in our house! The quality and customer service was fantastic! Our water tastes and feels great now. This was the best purchase we made for our new house! Thank you guys so much!
★★★★★ I'm so impressed with Jones Air and Water! The quality of service they provide is second to none! I'm very particular about my water and understand the importance of drinking quality water. I LOVE MY WATER! Thank you Everett Jones!!!!
★★★★★ I have worked with Jones Air & Water for 4 years. We live in Eureka and had hard water. Jones Air & Water came to our house and and told us our options to fix our hard water problem. They did not oversell us and we ended up having Jones Air & Water install a water softener and a water filtration system. Now we have the cleanest water in the St. Louis Metropolitan area and it is much cheaper than buying brita filters. Our water does not smell anymore and no more rings around the toilet or brownish color left behind in the shower. I can truly say if you want cleaner and softer water in Eureka, Wildwood, Lincoln County, or any surrounding area in St. Louis you owe it to you...
★★★★★ We had a Water Softener and Reverse Osmosis system installed in the house a Year ago and have Very much enjoyed the quality of the water. They did an excellent job installing the systems for us and were kind enough to work around our crazy schedule as we had just built a new home. Our ice cubes are crystal clear and none of the faucets or shower heads have any calcium build up at all. I would definitely recommend Jones Air and Water as they have given us a great water system for our home!!
★★★★★ Everett is a nice guy who really knows what he is talking about. He was quick to the point and didn't try and sell me anything I did not need.
★★★★★ I would recommend Jones Air & Water to everyone. They were amazing to work with. They did what they said they would do for a very fair price. We received an appointment super fast. They came and did the work when they said they were going to do it and did it in a timely manner. Tech was friendly and taught us everything we needed to know. Very trustworthy company. I only wish I called them sooner. Our water is 1000% better.
★★★★★ He called to let me what time he would arrived. He was right on time. After the problem was solved, he explained all he had done. He pointed out a few things that might cause problems down the line. I would use them again.
★★★★★ Jones Air & Water recently replaced our water heater and water softener system. They arrived when indicated and completed the job in a timely manner. I will not hesitate to contact them with future water concerns.
★★★★★ Jones Air & Water installed a water system in our house for the previous owners. I have continued to use them for maintenance, and they also helped me with some water heater issues. Thorough and fast service for an affordable price!
★★★★★ I think [name removed]Jones did a beautiful job of installing all the equipment for my water softening needs. We moved in almost 2 months ago and we have had spectacular water for our laundry and especially our showers. I would strongly recommend him and his company for any work in the near future.
★★★★★ Very happy with my RO water system. Thank you for wonderful service!
★★★★★ We had both a water softener system and a water filtration system installed just over a year ago. WE have been very happy with both systems. I highly recommend Jones Air and Water to anyone who is in the market for these systems. They did are yearly inspection and service was again very professional. Great company to deal with.
★★★★★ We have used Jones Air & Water to install water softeners at two houses and RO. Always do a good job and very professional. Would recommend too anyone.
★★★★★ Highly recommend Jones Air and Water ! Great company with integrity and good old fashioned hard work, Great Job!!!!!
★★★★★ Our family had a water filtration system installed. Jones Air & Water was great to work with. They were professional and courteous. They arrive on time and do great work. They let us know in advance anything we needed to do to prepare before installation. At first the system wasnt preforming as I had expected. Jones Air & Water come back and made some adjustments. Now the system is doing a good job. I would recommend Jones Air & Water to anyone.
★★★★★ Jones air and water installed a new system in my home period all their employees were extremely polite and definitely knowledgeable of the water system. The softener works like a dream. I would recommend them to do your installation eith no regrets.
★★★★★ Excellent customer service, Fast response and very knowledgeable I would highly recommend them. Great local family-owned business.
★★★★★ I appreciate Jones Air and Water! Every time I call with an issue, they come out quick. They've been great to deal with.
★★★★★ I was able to meet the owner and then his employee. They were both over the top nice and informative. They got me set up with an RO system that allowed us to drink our well water for the first time in 20+ years. No more carting 5 gallon bottles from the store. We couldn't be happier with not only the product but the service we received.
★★★★★ Our water is looking, feeling and tasting good now. systems are top notch. Thanks Jones Air & Water.
★★★★★ I found Jones last year when I really needed a repair for my water softening system. They did a great job then with the repair and also service to my reverse osmosis system. They came back this year for a service to both systems. I highly recommend them!
★★★★★ Jones Air & Water were professional and efficient from start to finish. They were friendly and answered all our questions. They replaced our old water softener and installed a new and affordable solution that we are very satisfied with. We would definitely recommend them to our family and friends.
★★★★★ We all know water softener salesmen are unique. Everett was knowledgeable and easy to work with. We feel like we received a great value for the money and appreciated the follow up after the job was completed. I 100% would do business again with the Jones family.
★★★★★ Everett is a very experienced and knowledgeable water guy. My water reeked of chlorine and was very hard (within three weeks of living here, my dog's water bowl had a crust of mineral hardness in bottom of bowl, so I knew the water was very hard). He tested my water and showed me the levels of chlorine (more than a public pool requires) and the hardness grains were approx. 14. I purchased a water softener and conditioner combo unit, and also a reverse osmosis system so as to have safe water for drinking, cooking and bathing, and to save my appliances from the hard water. I was very happy with his workmanship and the products installed. Taking a shower was a delight, no more nasty chl...
★★★★★ Everett Jones of Jones Air & Water did a great job of installing my new water softener, carbon filter, UV light, and drinking water reverse osmosis system. The quality of the installation was great, and his team was very professional.
★★★★ Everett really knew what he was talking about. I referred him to a friend in Saint Charles. Mo. He was prompt in returning calls and coming by to look into what need to be done. His estimate was a little high, but hey you get what yo pay for.
★★★★ Everett was easy to understand and easy to deal with. He and Nathan seemed to do a fine job of installing (with some needed modifications), the new system, and removing the old, broken one.
★★★★ He was very prompt and courteous. Explained the problem and got right to an estimate. Also answered several questions about a water softening system and approximate costs. All in all very happy.
★★★★★ Went straight to work. Price was quoted and no extra sell. Finished is great time.
★★★★★ My water softener project wasn't a standard install. Jones Air & Water did an excellent job in minimum time in replumbing our water closet to accommodate the installation of the water softener. I will hire this company again!!
★★★★ he was willing to drive a long way to make this service call. Would recommend him for any water softener problems
★★★★★ We were having problems with our well water for years. E. J. set us up with a great system and now we have clear pure water! Unbelievable! Very honest and helpful!
★★★★ arrived on time. did the work that was quoted. cleaned up perfectly and was several hundred dollars cheaper than the other quote i received. Everett was very easy to talk with and I would highly recommend him and his company.
★★★★★ Very knowledgeable. Good value for money. Courteous. Cleaned up at end of job.
★★ put expensive parts on an old furnace. didn't work. furnace stopped running. had to call another company to fix it .cost $600 for the first repair. it cost $700 for the second company.
★★★★★ Professional, quality work, and good value. I would definitely recommend. Our regular hvac company wanted over $200 more for the humidifier and installation.
★★★★★ I was able to complete this project for $200 less than the bid made by the company that has serviced my furnace for the last 10 years. I got the exact same product and much friendlier service.
★★★★★ Excellent service. On time. Have recommended to friends and family!
★★★★★ Friendly, knowledgeable and well priced. Did great work
★★★★★ very polite, called me right away and was on time when they said that they would be here
★★★★★ Both Everett and Austin were knowledgeable and professional
★★★★★ They are very respectful of your time and they are very responsible in price. Showed up on the day and time requested.
★★★★★ Knowledgeable about their products. Quick response time overall very pleased.
★★★★★ Very knowledgeable . After having several other people out trying to sell us a water softener he was able to fix the issue without selling us anything. Excellent service.
★★★★★ Great business.....We were not satisfied with information or cost given to us by a rep from a national competitor. We contracted Jones who answered all of our questions in great detail. They came out within a couple days and installed a complete softening and filtration system. Everything is working perfectly and for less than the competition. If you have hard water or any other water/air issue your first call should be to Jones Air and Water. They will treat you right!
★★★★★ I was never so glad to answer the phone and talk to Mr. Jones about reverse osmosis drinking water. He gave me a true education! His son came to our home and installed a new system for us. There are many things that set this company high above the competition. First, their product is 'Made in America' and that pleased me a lot. The website, wow water, really explain how an R/O system works. The best part is the service this company provides after the installation. Austin arrived on time, was courteous, knew the product, and could answer every question I had. After the installation he cleaned up everything and showed us what to do with the new system. In addition, this company, J...
★★★★★ Evert Jones was extremely knowledgeable and was able to explain things in a way that we, an older couple, could easily understand. Most importantly, he did not try to "sell" us any extra services. We will use him in the future and are happy to give him 5 Stars.
★★★★★ These guys are very professional and knowledgeable, I had them install a water softener and filter system as well as a water purifier in the kitchen. They did a great job of installing, it was very clean looked good. If your looking for water treatment in your home, I would definitely give them a chance. Pricing was very competitive !!!!!
★★★★★ Andrew was awesome! Definitely high quality service for a reasonable price.
★★★★★ Extremely profession. Quality work in a timely manner.
★★★★★ Mr. Jones trouble shot customer installed Aprilaire 500A humidifier. found fan wire and transformer supplied w/system not installed. Ran new power wire to transformer from humidistat/water solenoid. System now works.
★★★★★ AN EXCELLENT JOB AT A REASONABLE PRICE. HIGHLY RECOMMEND
★★★★★ Prompt, professional...pleased with the results. Would definitely recommend them to others needing soft, clear fresh water in their home.
★★★★ Technician explained the operation of the humidifier clearly and completely. Completed installation in the time predicted so I could leave the house on time.
★★★★★ They were great to work with and very knowledgeable...
The business resolved the issue by refunding my deposit. They cashed the deposit before the 3 business days stipulated in their contract that allows me to cancel, but they called today and said they were refunding me the deposit.
★★★★★ Great experience! I just used Jones Air replaced two central humidifier. The owner do the job by himself and he replaced all the related waterlines and wires for the best quality. Yet he did it with substantial lower price than other bids. Since he is the the owner, he really care about his reputation. That being said, he did a great job on the job, explain things very well including warranty, very professional. I highly recommend him,
★★★★ They did a great job. I did think it was a little expensive, was charged an extra hour after being quoted a different price.
★★★★ INSTALLED A SYSTEM I BOUGHT FROM ANOTHER COMPANY. i DID BUY A SOFTENER FROM HIS AS WELL AS AN RO SYSTEM. ONLY THING IS I THOUGHT I ASKED FOR A SHUT OFF VALVE TO BE INSTALLED, SEEMS I CAN JUST USE THE ONE FOR THE WATER COMING INTO THE HOUSE. BUT I DONT LIKE THAT IDEA SO I WILL INSTALL A VALVE MYSELF
We love our RO system Austin set up in our new home. Will definitely be using Jones Air & Water again in the future.
Jones Water and Air was willing to drive a long way to make this service call. Would recommend him for any water softener problems.
Extremely helpful, spent a lot of time to insure job was done right. Repaired and cleaned system and scheduled a follow up visit to insure filtration system performed as expected.
They were knowledgeable and took the time to make sure I understood everything prior to purchase and before leaving after the installation was complete. Only improvement I would recommend is showing up at the agreed upon time. Everett, Ron and Bill were all very pleasant and professional. I would definitely recommend them to others.
Bill was very professional. We’ve had under the sink systems for over 25 years. This was an issue I did not know how to fix by myself. Bill not only diagnosed the problem and fixed it, but he educated me on upkeep and new systems when we will eventually need another. Yes, I will do business with this company again.
Very prompt returning my call – didn’t even have time to finish reading all the reviews. Came and checked out my system and was back the next day to install a new water softener. Couldn’t ask for better service than that!
Our tea is now orange, instead of brown and foamy and all of our beverages taste as they should! Our dishes are crystal clear. Thanks Everrett!
Our glass blocks and black tile in our showers no longer have scale and residue.
My water no longer has chlorine, bad taste, iron, or sediment. We now enjoy drinking our tap water!
We now use half the soap products we used and enjoy much softer skin too thanks to the water softener installed by Jones Air & Water.
I can not believe how we lived without the Terminator Water Conditioner! Our skin is softer, our water is clear and taste so much better. Our clothes even stay brighter longer!
We use so much less salt with our Bauer T-5000 water softener. We truly enjoy our soft water now!